🔄 Return, Refund & Cancellation Policy
At Bhumikart, we take pride in offering handmade, eco-friendly products crafted by skilled artisans. Since each piece is unique, please read our policy carefully before making a purchase.
✅ Returns
Returns are accepted only if the product is defective, damaged, or incorrect at the time of delivery.
Customers must notify us within 48 hours of delivery with clear photographic or video proof.
Natural variations in color, texture, or size (common in handmade items) are not considered defects.
💰 Refunds
Once your return request is verified and approved, we will issue a refund or replacement within 5–7 working days.
Refunds will be processed to the original payment method (PayPal, Stripe, or card).
Bhumikart is not responsible for international transaction fees, currency conversion charges, or bank delays.
❌ Cancellations
Orders can be cancelled within 12 hours of purchase for a full refund.
After 12 hours, cancellations are not guaranteed as processing may have started.
Customized or made-to-order items cannot be cancelled once confirmed.
🚚 Return Shipping
In cases of defective or wrong items, Bhumikart will cover the return shipping cost.
For all other cases, returns are not accepted due to the fragile and handmade nature of our products.
⚠️ Important Notes
All return/refund requests must be made through bhumikart.info@gmail.com or WhatsApp (+91 9123087681).
Unauthorized returns without approval will not be accepted.
Refund processing time may vary depending on your bank or payment provider.
📞 Contact Us
For return, refund, or cancellation requests, please reach us at:
Email: bhumikart.info@gmail.com
WhatsApp: +91 9123087681
✨ By shopping at Bhumikart.com, you agree to this policy. Our goal is to ensure customer satisfaction while honoring the authenticity of handmade crafts.
