At Bhumikart, we take pride in offering handmade, eco-friendly products crafted by skilled artisans. Since each piece is unique, please read our policy carefully before making a purchase.

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✅ Returns

• Returns are accepted only if the product is defective, damaged, or incorrect at the time of delivery.

• Customers must notify us within 48 hours of delivery with clear photographic or video proof.

• Natural variations in color, texture, or size (common in handmade items) are not considered defects.

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💰 Refunds

• Once your return request is verified and approved, we will issue a refund or replacement within 5–7 working days.

• Refunds will be processed to the original payment method (PayPal, Stripe, or card).

• Bhumikart is not responsible for international transaction fees, currency conversion charges, or bank delays.

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❌ Cancellations

• Orders can be cancelled within 12 hours of purchase for a full refund.

• After 12 hours, cancellations are not guaranteed as processing may have started.

• Customized or made-to-order items cannot be cancelled once confirmed.

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🚚 Return Shipping

• In cases of defective or wrong items, Bhumikart will cover the return shipping cost.

• For all other cases, returns are not accepted due to the fragile and handmade nature of our products.

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⚠️ Important Notes

• All return/refund requests must be made through bhumikart.info@gmail.com or WhatsApp (+91 9123087681).

• Unauthorized returns without approval will not be accepted.

• Refund processing time may vary depending on your bank or payment provider.

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📞 Contact Us

For return, refund, or cancellation requests, please reach us at:

• Email: bhumikart.info@gmail.com

• WhatsApp: +91 9123087681

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✨ By shopping at Bhumikart.com, you agree to this policy. Our goal is to ensure customer satisfaction while honoring the authenticity of handmade crafts.